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Co-Managed GRC - MAPS
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NaviLogic Managed AV, Powered by Cylance includes the following:
Cylance PROTECT endpoint software for Windows or Mac
Level1 and Level2 Help Desk Services
Help Desk Phone support during Business Hours (8:00 a.m. – 5:00 p.m. Central, Monday through Friday)
8 Business Hour Response time for support calls
Email support
Assistance with policy creation and enforcement
Assistance with logical grouping/zones
Product knowledge transfer
Setup of admin users
Setup of mail alerts from Cylance
Troubleshooting of installation issues
Project tracking and reporting
NaviLogic MAPS graphical reporting and dash board, One user access (optional)
Malware reverse engineering (optional)
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